The townsite, where most non-local employees are located, features restaurants, mess halls, and a food court. Sporting facilities include a fitness center, swimming pools, tennis courts, a golf course and a driving range. All employees are encouraged to participate in sports and other recreational activities to maintain physical and mental health. 

Two schools are available to educate the children of employees housed in Batu Hijau. A 24-hour clinic provides routine health care as well as handling accidents and other medical emergencies. The Batu Hijau Townsite is as green as the surrounding forest, implementing sustainable technologies such as solar energy for lighting.